Question 1

How much do the services cost?

Accepted Answer

The cost depends on the complexity of the task and the time required to solve it. An exact quote is available after equipment diagnostics.

Question 2

How do I place an order?

Accepted Answer

Contact our specialists in whichever way is convenient: submit a request on the website, email us, or call the phone numbers listed.

Question 3

How fast is the repair?

Accepted Answer

The timeline depends on the fault complexity and the diagnostics results. We provide exact timing along with the quote right after diagnostics.

Question 4

Do you work with discontinued equipment?

Accepted Answer

Yes, this is one of our core areas of work. BoardMaster diagnostics lets us repair boards for which original spare parts are no longer manufactured.

Question 5

Do you provide a repair warranty?

Accepted Answer

Yes. We warranty the work we do: if the same fault returns within the warranty period, we fix it free of charge. The exact term depends on the type of equipment and is confirmed before the repair.

Question 6

What if the cause of the fault is unknown?

Accepted Answer

That is a common case. We run diagnostics on the ABI BoardMaster bench and a thermal camera, localize the fault down to a specific component, and only then agree the scope and cost of the repair.

Question 7

How do I get the equipment to you?

Accepted Answer

You can bring the board or unit yourself, ship it by courier, or arrange a pickup. We help with logistics across the country and discuss the details when you place a request.

Question 8

Do you repair individual boards or only whole units?

Accepted Answer

We work at component level: we replace the faulty parts on the board rather than swapping the whole unit. That costs less than a module swap and brings back equipment that no longer has spare parts available.

Get in touch

Get in touch

Request a diagnostics quote

Questions & answers

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